Please use the following form when making a return or a refund.
You will get a confirmation email with the shipping guidelines once the return request is approved.
Pack your order in its original packaging
Items must be unused - please fill out the form linked on the button below and attach it to your package.
Our logistics partner will collect the package from your location.
Once your return is received in our warehouse, it will be inspected. When the return is approved, we will refund or exchange the item as chosen.
Please note:
RETURNS MUST BE MADE WITHIN 14 DAYS OF PURCHASE
YOU WILL GET YOUR REFUND WITHIN 10 WORKING DAYS OF THE APPROVAL OF RETURN
Our base address:
Calle Cerrajeros 25, Módulo D. Polígono Puerta de Madrid, San Fernando de Henares.
Código Postal 28830.
Veldskoenshop.com is the sole exclusive distributor of Veldskoen Shoes in Spain and France.
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